top of page

Little Gems Nursery Privacy Policy

 

 

Effective Date: September 21, 2025

 

Little Gems Nursery (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.littlegemsnursery.ca) or interact with our services. It is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) , and to be easy to understand.

 

 

1. Information We Collect

 

 

We may collect different types of information from you, as described below:

 

  • Personal Information: Information that identifies you as an individual. For example, your name, email address, phone number, mailing address, and any details you provide by filling out forms on our site (such as inquiry or registration forms). If you enroll a child in our programs, we may also collect information about your child (e.g. name and relevant health or care details) with your consent.

  • Usage Data: Non-identifying information about how you use our website. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. We collect this data to understand how visitors navigate our site and to improve performance.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and analyze web traffic. Cookies are small text files stored on your device. They help us remember your preferences (for example, language or region) and understand which pages of our site are popular. You can control or disable cookies through your browser settings; however, note that some site features may not function properly without cookies.

 

 

 

2. How We Use Your Information

 

 

We use the collected information for the following purposes:

 

  • Providing and Improving Services: To provide our daycare and educational services, process your registrations or applications, and continually improve our offerings based on feedback and usage patterns.

  • Communication: To communicate with you about your inquiries, respond to questions, and send you updates. This may include important announcements, newsletters, or promotional offers related to our nursery programs. (You can opt out of marketing emails as noted in Your Rights & Choices below.)

  • Administration and Process Requests: To process enrollment applications, maintain waiting lists, billing and payment processing, and other administrative tasks necessary to run our nursery operations.

  • Website Enhancement: To analyze usage of our website (via cookies and usage data) so we can improve our website’s design, content, and security. This helps us create a better user experience for visitors.

  • Legal Compliance: To fulfill our legal obligations or regulatory requirements. For example, we may use certain data to comply with childcare regulations, tax laws, or to respond to lawful requests by public authorities.

 

 

We will only use your personal information for the purposes above or for purposes that are compatible with those (for example, using your email to send a confirmation or receipt is compatible with processing a registration). If we need to use your information for an entirely new purpose, we will seek your consent before doing so.

 

 

3. How We Protect Your Data

 

 

We take reasonable security measures to protect your personal information from loss, misuse, unauthorized access, alteration, or disclosure. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the information. For instance, we use secure servers and up-to-date security software, and we limit access to personal data to staff or service providers who need it to perform their duties. We also train our staff on the importance of confidentiality and privacy.

 

However, please note that no method of transmitting or storing data online is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You share information with us at your own risk, and if a data breach ever occurs, we will notify affected users as required by law.

 

 

4. Data Retention

 

 

We only retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. This means that once we have met the purpose for which your data was collected, we will securely delete, destroy, or anonymize the information. For example, if you contact us with an inquiry but do not enroll in our programs, we may delete your contact details after a reasonable period. If you do become a client, certain records (e.g. billing or child enrollment records) may be kept for a period of time mandated by law or our operational requirements, after which they will be disposed of securely . We periodically review the data we hold and erase or anonymize information that is no longer needed.

 

 

5. Sharing of Information

 

 

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

 

  • Service Providers: We may share information with trusted third-party companies that help us operate our business and website. This includes services like website hosting, email delivery, data analytics, or payment processing. These service providers are given the information they need only to perform their specific functions, and they are contractually obligated to keep your information confidential and secure . They must not use your data for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, responding to a court order, subpoena, or government demand), or as otherwise required under applicable laws and regulations. We may also share information if we believe in good faith that such disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of our users, children, and staff.

  • Business Transfers (Unlikely): In the unlikely event that Little Gems Nursery undergoes a business transition such as a merger, acquisition, or sale of assets, personal information may be transferred to the new ownership as part of that transaction. If this happens, we will ensure your information remains protected by equivalent privacy safeguards, and we will notify you or seek consent where required by law before the information is transferred or becomes subject to a different privacy policy.

 

 

 

6. Third-Party Links

 

 

Our website may contain links to external websites or resources that we do not operate. For example, we might link to an educational resource or community partner. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the content or privacy practices of these other sites. We encourage you to review the privacy policies of any external websites you visit, as their practices may differ from ours.

 

 

7. Your Rights & Choices

 

 

We respect your rights regarding your personal information. Depending on applicable laws (such as PIPEDA and other privacy regulations), you have the right to:

 

  • Access Your Information: You can request a copy of the personal information we hold about you. We will provide it, subject to any legal restrictions, within a reasonable timeframe.

  • Correct Your Information: If any personal details we have are inaccurate or outdated, you can ask us to correct them and we will do so.

  • Delete Your Information: In certain circumstances, you may request that we delete your personal information. For example, if you withdraw from our services and want your data removed, contact us and we will delete what we can, barring information we are required to keep by law.

  • Withdraw Consent: If you have given consent for any optional data processing (such as receiving marketing emails), you have the right to withdraw that consent at any time . For instance, you can opt out of our promotional emails by clicking the “unsubscribe” link in the message or by contacting us directly. Withdrawal of consent will not affect the lawfulness of any processing we carried out before you withdrew, and in some cases may limit the services we can provide (for example, if you withdraw consent for us to use your contact information, we may not be able to inform you of important updates).

  • Opt Out of Marketing: You can choose not to receive marketing or newsletter communications from us. We include an unsubscribe option in every marketing email. You can also let us know at any time that you prefer not to receive these communications, and we will respect your choice.

  • Cookies: As mentioned, you can disable cookies through your browser settings. You also might reset your device identifiers if you wish to limit tracking. Keep in mind some features of our site may not work correctly without cookies.

  • File a Complaint: If you have concerns about how we are handling your personal information, you have the right to complain. We encourage you to contact us first so we can address your concern. We will investigate and respond to any privacy complaints. If you are not satisfied with our response, you may have the right to escalate the issue to a privacy regulator (such as the Office of the Privacy Commissioner of Canada) .

 

 

To exercise any of these rights or choices, please contact us using the information in the Contact Us section below. We may need to verify your identity for security purposes before fulfilling certain requests (for example, accessing or deleting personal data) to ensure that we do not disclose information to the wrong person.

 

 

8. Children’s Privacy

 

 

Protecting children’s privacy is especially important to us. Our website and services are not directed to children under the age of 13 without parental consent. We do not knowingly collect personal information from anyone under 13 years old unless a parent or guardian has provided it to us in the context of using our services (for example, when a parent fills out a registration form for their child). If you are under 13, please do not provide any personal information on this site without permission from a parent or guardian. If we learn that we have unintentionally collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe that a child may have provided us their personal information without parental consent, please contact us so we can address the issue.

 

(Note: For parents and guardians, any personal information about children that is provided to Little Gems Nursery is used strictly for the purposes of enrollment, care, and safety. Such information is not used for marketing or shared outside the necessary operational context, except as described in this policy.)

 

 

9. Changes to This Privacy Policy

 

 

We may update or change this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the Effective Date at the top. If the changes are significant, we may also notify you by email or by putting a notice on our website’s homepage. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our website or services after any changes to the Privacy Policy constitutes acceptance of the updated terms.

 

 

10. Contact Us

​

​

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us. We are here to help and will respond to your inquiry as soon as possible.

​

Privacy Officer

Mailing Address: Little Gems Nursery, 174 Mary Street, Port Perry, ON, Canada

Email: little.gemsnursery@hotmail.com

Website: www.littlegemsnursery.ca

​

bottom of page